Effectively over half 1,000,000 Grubhub drivers and prospects are set to obtain a share of $23.8 million following allegations that the meals supply firm misled employees about their potential earnings and engaged in different misleading practices.
The Federal Commerce Fee (FTC) announced on Wednesday that it’s distributing the cash to 640,038 shoppers, with most recipients receiving a examine within the mail. Some will obtain their funds by PayPal.
The payouts stem from a lawsuit the FTC and Illinois Legal professional Common filed in opposition to Grubhub in December 2024. The criticism accused the corporate of a spread of illegal practices, together with making deceptive claims about how a lot drivers may earn, limiting prospects’ entry to their accounts and cash, and itemizing eating places on its platform with out their permission.
One other allegation concerned Grubhub’s restaurant listings. Based on the criticism, the corporate had as many as 325,000 eating places on its platform that weren’t affiliated with Grubhub. The FTC alleged that Grubhub used these listings to make its platform seem bigger.
The criticism additionally alleged that Grubhub typically refused to take away eating places after they requested to be taken off the platform. As a substitute, the corporate allegedly tried to persuade a few of these companies to enter into paid partnerships.
The settlement required Grubhub to vary the way it operates in a number of areas. For example, the corporate should be extra correct when promoting potential driver earnings, give prospects a option to problem account restrictions that go away them unable to entry their accounts or funds, and procure a restaurant’s consent earlier than itemizing it on the platform.
In the present day’s announcement places renewed consideration on Grubhub’s remedy of its drivers and diners and the corporate’s broader enterprise practices. Notably, it comes only one month after a federal choose granted final approval of one other settlement price practically $25 million and involving roughly 60,000 Grubhub supply drivers in California.
Grubhub additionally isn’t the one supply firm to face scrutiny. Up to now, DoorDash has confronted criticism and legal challenges over driver compensation, whereas Uber Eats has handled allegations involving buyer prices and its relationships with restaurants.
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