Some Amazon cloud prospects wakened on Friday to a shock invoice estimate that stated they owed billions of {dollars} for cloud companies they’d by no means used.
Amazon confirmed on Friday that it’s making an attempt to resolve a bug in its Amazon Internet Providers (AWS) billing portal that confirmed some prospects “owed” tens of millions or billions in cloud computing prices.
In an update on its status page, Amazon stated it started seeing inaccurate billing information as of late Thursday. However by Friday morning, the corporate conceded that the “rollback of a latest change didn’t resolve the difficulty.” Amazon stated the change pertains to its billing computation subsystem.
The excellent news for the shoppers who have been instructed they “owe” tens of millions or billions to Amazon is they’re possible off the hook. The billing estimates “don’t replicate precise utilization and expenses,” Amazon stated.
In accordance with a number of screenshots posted by Amazon customers on Reddit, one buyer was quoted a billing estimate of near $2.5 billion for this month’s AWS utilization, whereas others had comparable alerts, starting from a couple of million {dollars} to a whole lot of tens of millions of {dollars}.
When reached by electronic mail, Amazon spokesperson Aisha Johnson referred TechCrunch to the corporate’s standing web page and didn’t remark additional, or reply questions concerning the bug. The corporate wouldn’t say, when requested, if any AWS accounts had been suspended or paused on account of the difficulty.
The difficulty is anticipated to final a number of extra hours, per Amazon’s standing web page.
Up to date with a response from Amazon.
